Refund policy

At NinetyFive, we are committed to providing quality products and excellent customer service.

7-Day Return Policy

You may request a return within 7 days of receiving your order if:

You received a damaged product.

You received the wrong product.

The product has a manufacturing defect.

Return Conditions

The product must be unused and in its original packaging.

All original accessories and packaging must be included.

The return request must be submitted within 7 days of delivery.

Non-Returnable Items

Returns will not be accepted if:

The product has been used.

The product is damaged due to misuse.

The customer changes their mind after purchase.

The product is found to be working properly and matches the description provided on our website.

Refund & Replacement

Once the returned product is received and inspected, an eligible order will be processed for a replacement or refund, as applicable.

Need Help?

For any return request, please contact our support team with your Order ID and clear photos/videos of the issue.

Team NinetyFive ❤️